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Find here useful information that will help you plan your memorable vacation

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Good to know

Passports and visa

Citizens from the EU and EFTA countries do not need visas to visit Bulgaria.
Good to know

Eco tax

We invest 1 Euro  overnight per adult and 0.50 Euro per child per night in projects to improve the infrastructure, environment and safe environment in Albena.
Good to know

Travel insurance

Albena AD offers travel insurance for all hotel guests that is included in the price.
Good to know

Access to swimming pools

Swimming pools in Albena are cleaned every night. Therefore, access after 19.00 is not allowed.
Good to know

Currency

The Bulgarian currency is called LEV, which is made up of 100 stotinki. All payments are made in the national currency. The banknotes are to the value of 2, 5, 10, 20, 50 and 100 leva and the coins - 1, 2, 5, 20 and 50 stotinki and 1 and 2 leva. Fixed exchange rate: 1 Lev = 1.95583 Euro. It is recommended that you exchange your money at the designated exchange offices, at the hotel reception, at the airport or at banks.
Good to know

Credit cards

In large hotels, at car rentals, in some restaurants and shopping centres you can use the main international credit cards. Information about what kind of credit cards are accepted is posted as stickers on shop windows and hotels.
Good to know

Telephone connections

From your hotel, you can make a phone call by dialling the country and/or city code.
Good to know

Electricity

The mains voltage is 220 V, the frequency is 50 Hz.
Sockets are EU standard.

Good to know

Safe

We recommend keeping your valuables, money and documents in the safe provided by hotel receptions. In case of loss, you can contact the hotel reception.
Good to know

No Smoking Policy

We encourage a healthy smoke-free vacation. According to Bulgarian legislation, smoking in hotel rooms and in indoor bars and restaurants is not allowed.
Good to know

Post

The post office is located next to the central administration building and is open daily from 8.00 am to 5.00 pm. You can drop your cards and letters at the hotel reception or in the post boxes at the resort.
Good to know

Bank

The banks are open from Monday to Friday from 9.00 to 16.00 hours. It is important to have your passport as you may have to exchange or pay checks/money. Some hotels at the resort also have ATMs.
Good to know

Pharmacy

The pharmacy is open daily from 8.00 to 20.00 h.
For more accurate information, please contact hotel reception.
Good to know

Wi-Fi

Free Wi-Fi internet access is available at reception and the lobby bar of each hotel, as well as in all open public areas, including the beach.
For guests of all hotels in Albena, Wi-Fi is a complimentary service with a speed up to 1 Mbps.
Good to know

Shops

During the summer season the shops in Albena are open daily, including Saturdays and Sundays.
Good to know

Beach

The guests of the resort have free access to all beaches. In the price for every room there are 2 sun beds and 1 umbrella included.
Good to know

Time zone

The local time zone is GMT +3 - Eastern European summer time (+1 hour after Central Europe).
Good to know

Aqua

Water in faucets is drinkable, however it has high chlorine content, therefore it's recommended to drink bottled water.
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